Managed Services

On-Demand Storage and Accessibility

For any organization, work files are valuable assets that need to be readily available. But at the same time, they also have to be safely guarded. ParadigmCR Cloud Services acts like an online hard drive that’s secured with continuous file backup while still providing easy file sharing and quick mobile access.

Managed Services

Most small to medium-sized business does not have the time nor resources to recruit, train and keep their own IT department. So why take chances? When you team up with seasoned professionals, you lessen the risk of bad investments, and you increase your company’s efficiency by tenfold.

Choose among the following specializations:

IT Service Desk

Help is always near. ParadigmCR’s IT Service Desk is ready to assist you 24×7, including weekends and holidays. We know how critical each problem can be and our Industry-Certified Experts are sure to know the best ways to solve your problems. Our IT Service Desk offers both remote and on-site technical support. We can also create a customized escalation process for your business. No problem is too small. No challenge is too complicated.

Managed Security Service

Meet your regulatory compliance standards rand data integrity needs through a round-the-clock, cost-efficient solution. Let our analysts simplify security management for you. This complete solution ensures continuous improvements and constant monitoring for your IT infrastructure. We’ll minimize threats, optimize your investments, develop a flexible IT model, and maintain strict compliance with industry standards.

Managed Desktop Service

Our Managed Desktop Service provides end-to-end solutions that comprise of automated tools, computer disposal, asset management, image standardization and repairs. We’ll reduce the complexities of desktop management and lower your operational costs through the use of the best tools and the latest technologies. Our Managed Desktop Service includes:

  • Virtualization
  • Desktop Migration
  • Maintenance and Repairs
  • Asset Management
  • Release Management
  • Patch Management

Key Benefits of ParadigmCR’s Managed Services:

  • Increased ROI (Return on Investment)
  • A decrease in Total Cost of Ownership (TCO) and support costs
  • End-user Satisfaction
  • Better time management and utilization for your employees

Reduce unnecessary costs. Leave it to the experts. Boost your potential with the help of ParadigmCR’s comprehensive Managed Services.

Remote Infrastructure Management

Remote Infrastructure Managements or RIMS is a cost-effective alternative to traditional in-house infrastructure management. Instead of investing thousands of dollars in building your own IT Management department (and facilities) our certified experts can act as an extension of your own team and allow you to focus on your core business operations. Our highly skilled Remote Infrastructure Management team operates from ParadigmCR’s secure headquarters. This control center is equipped with a complete array of monitoring and management tools. Our proactive staff utilizes multiple remote monitoring consoles, and an flexible combination of servers, databases, applications and SNMP devices.

Our service list consists of the following:

Remote Server Administration

We offer 24×7 server management and administration that’s sure to give you peace of mind. Our team of certified engineers and IT experts can take care of patch management, change management, maintenance tasks, performance management, fault management, backup and security services, as well as disaster recovery.

Remote Monitoring and NOC

Relax and know that your mission critical servers are always monitored and up to speed. Our comprehensive monitoring solution also includes SNMP based services in your network including routers and managed switches. It also covers bandwidth monitoring and network utilization.

NOC Services assures our clients of faster service deployment and swift resolutions to all occurring issues.

Remote Desktop Support

We offer remote desktop support that’s available 24x7x365. This all-inclusive remote help desk service covers problem tickets, service requests and change request management which are all done based on a customized workflow that’s in line with the client’s own IT operations.

With ParadigmCR’s Remote Infrastructure Management Solutions you’ll get peace of mind and ensured business continuity. Call us today.